You have a req open right now. Accounts payable, scheduling, intake, collections. You have written this job post before, probably for the same seat, and you will write it again in about eighteen months.
Book the 20-minute callYou are not paying for the salary. You are paying for the reprint.
The cost is not the number on the offer letter. It is the cycle, and the cycle runs whether or not anyone writes it down.
Coordinator by CTRL TECH is not a tool you log into. It is a named person who owns a defined piece of your office work, the way the coordinator you were about to hire would have owned it. You get their name, their hours, and one place to send things.
Behind that person is the automation we build from your actual process: invoice capture and coding, purchase order matching, statement reconciliation, scheduling, whatever the audit says is repetitive enough to hand to a system. That is how one person carries the load of several, and it is why this costs a fraction of the seat.
The part that compounds is the documentation. Every process we take on gets written down as we run it. That record is yours, it improves every month, and it cannot resign.
Software hands the work back to you as a project to manage. A person takes it away.
You already know this, which is why hiring is still the default even when the software is cheaper. Coordinator by CTRL TECH puts a named human on the outcome. Automation sits behind them. It is how one person carries the load of several, and how we can do this at this price. It is not what you are buying.
The hiring column below uses your own posted rate plus 30%. Here is where that 30% comes from, and what the figure still leaves out. If you have not decided between the two columns at all, hire or automate is the question underneath this one, and sometimes the answer is hire.
The seat, year one
$57–70K
From your own posted rate. And again in eighteen months.
We look at the job you posted and talk through what that person would actually spend their week doing. Sometimes there is nothing here, and we say so on the call rather than selling you an audit.
No cost
We time every task in the role, sort each one into what a system should handle and what a person should, and hand back a build plan with real costs and the hire-versus-automate math run against the seat you posted.
10 business days · $2,500
Run it with us, take the plan and build it yourself, or make the hire knowing exactly what the seat costs and which parts of it were never worth a salary. All three are fine outcomes and we have delivered all three.
Audit credited against a build
No.
In most offices we look at, the person you already have is buried, and the seat you are trying to fill exists because the work overflowed. Coordinator owns the seat you have not filled yet. Your existing team keeps their jobs and gets back the part of theirs they actually like. If the honest answer turns out to be that the software you already pay for does this and nobody switched it on, we will tell you, and you will not owe us anything.
If the Seat Audit does not find at least 20 hours a month of documented, automatable work in the role you posted, there is no charge and you keep the process map.
Your first automation is running before the person you are hiring would have finished onboarding, or that build month is free.
The code, the credentials, and the runbook are yours. If you fire us, nothing stops working. No licensing fees, ever.
Take the rate off your own posting and add about 30% for payroll taxes, insurance, paid time off, and equipment. That multiplier is the standard range, roughly 1.25x to 1.4x base. On a posting at $21 to $26 an hour, that puts year one somewhere between $57,000 and $70,000. None of that counts recruiting, the weeks the seat sits open, or the three months of partial output while they learn your process.
Usually both. The real question is how much of that seat is repetitive enough that a system should own it, and that is what the audit measures. Sometimes the answer is that you should make the hire, and we will say so.
Yes, and we do not sell migrations. Your tools stay. The audit starts by mapping how the business actually runs today, including the things your current software already does that somebody is doing by hand. Replacing a system that works is the most expensive way to make a small improvement, and it moves the disruption onto your team rather than off it.
You own the code, the credentials, and the runbook from day one, and the runbook is written as the work is done rather than promised at the end. This is the failure that defines the category: automations nobody remaining understands, built by somebody who has moved on. One documented case put the cost of reconstructing a single undocumented workflow at $47,000. Nothing we build depends on us continuing to exist.
The audit takes 10 business days. The first automation is live before the person you are hiring would have finished onboarding, which is the benchmark we guarantee against because it is the one you are already measuring us by.
We start in Dayton because we are here and we can be on site. The work travels across the Midwest.
You are going to spend the money either way. Spend twenty minutes first.
937-668-6794 · craigj@ctrltechhq.com
Dayton, Ohio · 100% minority-owned
The other half · 01
This half assumes the phone is already ringing. If it is not, that is the other problem.
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